East of England Ambulance Service3 days agoTrain stabbing 999 handler was two weeks into jobNicole Douglas says she did not "expect to take that kind of call ever" in her role.3 days ago24 Jun 2026Praise for train crash medics who went 'above and beyond'A hospital boss says staff and volunteers worked in an "exceptionally challenging situation".24 Jun 202623 Jun 2026'Spectacularly quick' train crash response saved livesAir ambulance crews feared "100 casualties and up to 20 fatalities" in the crash, it has emerged.23 Jun 202621 Jun 2026Live video help for 999 callers will run every dayEast of England Ambulance Service Trust sees positive outcomes from its live video coaching pilot.21 Jun 202620 Jun 2026Train stabbings 999 call handler up for awardNicole Douglas's actions were "nothing short of brave", her colleague says.20 Jun 20268 Jun 2026Ambulance trust to take fewer patients to hospitalA trust unveils a "major plan" in a bid to improve patient care and response times.8 Jun 20263 Jun 2026Emergency services test extreme weather responseMultiple emergency services and first response agencies come together for a simulated training exercise.3 Jun 202612 May 2026Ambulance staff leave being denied, warns unionWorkers are missing out on holidays, despite making requests up to a year in advance, says Unison.12 May 202610 Apr 2026Ambulance trust achieves fastest response timesCrews got to patients more quickly in March than at any other time in the past five years, trust says.10 Apr 2026...