TUI Group4 days agoStifling heat and broken toilets: TUI River Cruise passengers tell of their holiday hell Holidaymakers tell the BBC they paid for luxury breaks but faulty air conditioning left them in sweltering heat.4 days ago30 Jun 2026Cruise passengers 'stranded' after air con failure to be flown homeTui has apologised and told passengers it has arranged flights home for tomorrow and a full refund.30 Jun 202616 Apr 2026Tui settles hotel Legionnaires' disease claimGary Cushnie, from East Yorkshire, believes he contracted the disease at a hotel in Havana, Cuba.16 Apr 202628 Nov 2025Search for British man who fell from cruise ship off Tenerife coastThe Spanish coastguard has been coordinating search and rescue efforts since Thursday morning.28 Nov 202510 Sept 2025Holidaymaker misquoted £5.8m for Malta breakThe steep price tag quoted in error included the entire resort along with naming rights to the pool. 10 Sept 202513 Feb 2025Out-of-fuel plane made to wait to land - reportThe plane finally landed at Birmingham with less than two-thirds of its minimum fuel level.13 Feb 202519 Dec 2024Family's £3.5k no-snow Lapland holiday miseryTui should have rescheduled the trip based on weather forecasts, the O'Neil family says.19 Dec 202423 Jul 2024Tui passengers stuck for days as flight cancelledAbout 200 passengers destined for Cardiff have been trapped in Spain for days after cancellations. 23 Jul 202426 Jun 2024Woman barred from plane over 'slight' passport markLaila March, 25, paid £1,200 for a British Airways flight after she was blocked from a TUI plane.26 Jun 2024...
