Bus changes 'inexcusable' as children left behind

News imageBBC Two teenage girls are standing next to each other holding large rectangular white signs with the Stagecoach logo at the top. One sign says "Stop leaving our children behind" and the other says "No seat? No School? Not good enough". Marigold, on the left, has long blond hair and Felicity, on the right, has shoulder length brown curly hair and spectacles.BBC
Getting the bus to school has become a "nerve-racking" experience for teenagers, one parent said

Parents and teachers have said it is "inexcusable" that children are being left on the side of a busy road, because their bus to and from school is not big enough.

Bus operator, Stagecoach, changed the vehicle operating the 120 service from Kingswear to Paignton from a double-decker bus to a single-decker bus and now parents say between 10 and 20 children are being left behind every day.

Marigold, 13, said: "Sometimes, especially after school, it's quite violent with lots of people pushing each other just to get a seat on the bus." Her mother, Ronnie, said the situation is "inexcusable".

Stagecoach said it understood the "frustration" and was working to find a solution.

News imageTwo mothers are standing side by side in front of a bus in Kingswear. On the left, Ronnie has a blonde bob haircut and is wearing a blue denim dress. On the right, Hallie has shoulder length blonde curly hair and is wearing a green sweater.
Ronnie, whose daughter has experienced people pushing to get a seat, said the situation was "inexcusable"

The 120 bus from Kingswear to Paignton is a public service but each morning and afternoon it is used by children attending Churston Ferrers Grammar School and South Devon College.

Parents said the transition from a double-decker to a single-decker bus on the route had led to "significant challenges" and observed that more than a quarter of students relying on the service could be left behind at least once a week.

They have launched a petition calling on Stagecoach to reinstate the double-decker buses on the 120 route.

Churston Ferrers Grammar School pupil, Felicity, 14, said: "I always find it really nerve-racking because I'm not sure whether I'll be able to get on the bus in time and if I am, I'm constantly trying to push my way forward so I actually get on the bus."

Parents campaigning to get the double-decker bus reinstated said students are regularly late to school, impacting their educational experience and putting unnecessary pressure on their academic performance.

Hallie, a parent of one of the children using the 120 service, said it was "frustrating to live this way" and said she was "really angry".

"Many parents, forced to find alternative transportation at the last minute, arrive late to work, amplifying stress both at home and in their workplaces."

In a statement, Stagecoach said: "We recognise there is a capacity issue on one specific morning journey to school from Kingswear and one specific afternoon journey from school to Kingswear on the 120 service, and we understand the frustration this is causing for pupils and their families.

"Whilst a double-deck vehicle would provide additional capacity, it would be largely underutilised outside these two peak journeys.

"While the route has previously accommodated double-deck vehicles, it is not currently suitable due to vegetation and tree-clearance issues. We are discussing this with the local highways authority to establish what work is required.

"We are continuing to monitor passenger numbers and review the options available to us, with the aim of finding a practical and sustainable way of addressing the additional demand on these school journeys."

'Terrified, upset, worried'

In response, parent, Hallie said: "We're being held up and stymied by a bus company over the fact that a tree is hanging over a road and so they can't put a larger bus on the route.

"Frankly, it's just ridiculous."

Students for Churston Ferrers Grammar School are often collected from the bus stop by a minibus from the school in the morning, but if that is not available, like the South Devon College students, they have to wait 45 minutes for the next bus.

Churston Ferrers Grammar School headteacher James Simpson said: "We're talking about children here.

"They're terrified, upset, worried."

He said arguments around schedules and commercial interests should take a back seat to "our responsibility to look after and care for young people".

Parents say they're paying nearly a thousand pounds a year for a student bus pass and said the service they get in return is "not acceptable".

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