Train crashed due to human error, say investigators

An investigation has found that a collision involving a passenger train in Herefordshire happened because a signaller gave a tractor driver permission to use a level crossing when it was not safe.

Seven people were treated for minor injuries after the Transport for Wales Manchester to Cardiff train hit a trailer at Nordan Farm between Leominster and Ludlow last May.

The Rail Accident Investigation Branch (RAIB) has made two recommendations to Network Rail based on the results of its findings.

Network Rail said it had supported the investigation and was already reviewing its practices.

The train was travelling at about 80mph (129km/h) on the Down Main Line, when it hit a trailer being towed by a tractor across a level crossing, at about 10:37 BST on 22 May last year.

It was not derailed, but the RAIB said both the leading train vehicle and the trailer suffered "significant damage".

Two people were taken to hospital following the crash.

A man arrested on suspicion of endangering life on the railway was released with no further action taken.

The crossing is user-operated, meaning the decision as to whether or not it is safe to cross is entirely down to the signaller, with no automated warnings of approaching trains in place.

The RAIB said the signaller had forgotten about the approaching train and had failed to check signal box equipment, which would have reminded them of the train's presence.

It said the signaller may have been distracted and over-tired, as they had been dealing with a family emergency until late the previous night.

They had also taken an 18-minute personal phone call related to the emergency two hours before the crash.

The RAIB added that the crossing had been far busier than usual that morning, meaning the signaller was dealing with a "significant and unexpected" increase in workload.

It has now recommended that Network Rail review its risk assessment processes for crossings that may be busier at some times of year than at others, and take steps to ensure signallers are clear on whether a crossing vehicle should be classed as large, low or slow-moving.

"Network Rail should develop a timebound programme for the implementation of any appropriate changes to procedures, guidance and processes identified by this review," it said.

The RAIB also identified several "learning points", including reminding staff to comply with mobile phone policies, to assess their fatigue levels and inform their employer if they are concerned about their ability to work safely.

A spokesperson for Network Rail said the company was committed to learning from the incident.

"Safety remains our highest priority for both passengers and our colleagues, and we have fully supported the independent investigation," they said.

"Our thoughts remain with everyone affected by this incident.

"While incidents of this nature are rare, it's vital we understand exactly what happened and where we can do better.

"We are carefully considering the report's findings and recommendations."

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