Bereaved parents demand public inquiry into hospital

News imageSteve Hubbard/BBC A group of people stood together during a candlelit vigil. Many hold the images of children in their hands.Steve Hubbard/BBC
Action Group: Skylark is calling for a public inquiry into the Skylark ward at Kettering General Hospital

Families whose children died while under the care of a hospital's paediatric unit have called for a public inquiry.

Action Group: Skylark launched its campaign calling for an inquiry into the Skylark ward at Kettering General Hospital on Friday during a candlelit vigil in the town.

Organiser Louise Longster's 13-year-old daughter Chloe died in November 2022, and a coroner found her death was contributed to by neglect. She said her family had been "failed" and she wanted to see independent scrutiny.

Adam Carson, chief executive of University Hospitals of Northamptonshire Group, said he would listen to the group and learn from their experiences.

News imagePress Association/Sam Read/BBC Side by side images of a teenage girl and her mother. The teenager is smiling and rests her head in one hand. She has long brown hair. Her mother is looking at the camera slightly smiling. She has long blonde hair and is wearing a grey hoodie. Press Association/Sam Read/BBC
Chloe (left) died in 2022, and her mother, Louise Longster, said there had been no accountability

Chloe died from pneumonia and sepsis, one day after being admitted to the ward.

"It's nearly four years since we lost Chloe," Longster explained.

"The coroner found there were numerous opportunities to prevent Chloe from dying and there were failings in both clinical care and nursing care.

"The small amount of accountability that has occurred is the £1,250 duty of candour fine that the CQC charged the hospital with last year, but that was about them not phoning us within a timely way after we lost Chloe.

"For us, lessons will never be learnt until there is accountability for the harm that's been caused."

She added: "It's well beyond time now for there to be independent scrutiny."

News imageSupplied/Sam Read/BBC Side by side images of a baby girl and her mother. The baby is smiling widely and has short blonde hair. She is wearing a yellow top with a white jumper over the top. The mother is looking at the camera slightly smiling. She has long blonde hair and has glasses. She is wearing a light green hoodie. Supplied/Sam Read/BBC
Jorgie (left) died after failures by staff at the hospital and her mother Nicola Stanton (right) joined calls for a public inquiry

Nicola Stanton, from Corby, attended the vigil.

Her daughter Jorgie died from multi-organ failure caused by dehydration and sepsis on the ward in 2016, just before her second birthday.

An inquest into her death found five medical failures by hospital staff, contributed to by neglect.

These included a doctor's decision to remove her steroid drip and a failure by staff to notice she was becoming dehydrated.

News imageSam Read/BBC A group of people stand together in a vigil. There is a woman in the middle of the group talking as she reads from a document she is holding. Many of the other people hold images of children.Sam Read/BBC
Tens of people gathered in Kettering for the vigil on Friday

In the years after Jorgie's death, a BBC investigation heard from more than 50 parents with serious concerns about the treatment of their children at the hospital, many of whom died or suffered injuries.

"It'll make people accountable, and people have got to start realising they can't keep going on like this," Stanton said of a public inquiry.

"Things need to change. We have had some good care on the ward, but the culture has to change.

"Children's lives are at risk. There will be more deaths."

News imageSam Read/BBC A woman looks at the camera with a serious look on her face. She has long brown hair with sunglasses resting on top of her head. She holds a large image of a boy in her hands. Sam Read/BBC
Lynette Stone did not believe any lessons had been learnt by the hospital

Lynette Stone also came to the vigil after her son Alfie died at the hospital when he was just 12 in December 2019.

An inquest found he died from hypoxia and multiple organ failure following an epileptic seizure.

The coroner said ambulance paramedics prior to him being in hospital had been unable to give him oxygen for more than 15 minutes due to their concern "that continuous fitting movements made it difficult for them to do so".

Paramedics were also not trained in the use of the anti-epileptic drugs.

While in hospital, Alfie continued to have seizures and was oxygenated and ventilated, but a CT scan the following day showed significant brain damage and a decision was made to withdraw life support.

Stone said she felt she had been "treated like complete and utter rubbish" as she tried to say goodbye to her son.

"Lessons are not being learnt; they never will be," she said.

"They just come out in public, and they say, 'We're sorry, lessons will be learnt'.

"They're obviously not being learnt."

News imageSam Read/BBC Lee Barron with short white hair and large black-framed glasses wearing a dark blue jacket and pink shirt while standing in front of a stone wall and white-framed glass door.Sam Read/BBC
Labour MP Lee Barron said he would be assisting the families in trying to get a public inquiry

Lee Barron, Labour MP for Corby and East Northamptonshire, joined the families on Friday and said that while they had been fighting for a decade, "nothing's changed".

"I met a parent and the first thing that the CQC [Care Quality Commission] said to her was, 'Your child shouldn't have died'," he said.

"That's a damning indictment, and what we need is not revenge or anything like that; nothing is going to bring people back, but what they need is answers and justice.

"What we need to see is that it's safe and that's what we're calling for."

Barron added that he did not believe the families should have to wait for an inquiry and that they were "entitled to answers now".

News imageA hospital building which is grey aside from a colourful section at one end.
Skylark Ward is situated in a colourful building near the hospital's main entrance

In 2023, the hospital's Skylark ward was rated as inadequate by CQC inspectors.

It has since been upgraded to requires improvement in 2024.

"We are deeply sorry, and we know that nothing we say can take away the pain of losing a loved one, or undo the distress that has been caused," Carson said.

"We respect the families' wishes to hold the vigil and remember their loved ones.

"We recognise how important it is for families to be heard and, where they feel able and wish to engage, we will listen to them with compassion and learn from their experiences as we continue to improve our services."

The Department for Health and Social Care has been approached for comment.

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