Holidaymakers driven 86 miles due to strike action
Martin Giles/BBCDisgruntled holidaymakers are having to be driven 86 miles (138km) to another airport, due to strike action.
Flight cancellations mean passengers have had to be taken by coach to London Stansted Airport in Essex.
Air traffic control staff at Norwich Airport who are members of the Prospect union, voted in favour of industrial action in relation to pay and conditions.
Richard Pace, managing director of Norwich Airport, said: "We've approached this whole process in good faith, we have negotiated in good faith, we have put a fair and reasonable offer to Prospect and we are very disappointed."
Malcolm and Dawn Holmes who are jetting off to Majorca to celebrate their 28th wedding anniversary, said it was a very "inconvenient" way to start their trip.
Malcolm, 67, said: "I wonder if it's completely necessary. The action they have taken so far seems to have had a good impact anyway, did they need a full strike today?"
However, he praised Tui, saying the company has "done a pretty good job" under "really difficult circumstances."
Martin Giles/BBCThe holiday was booked in April and Dawn said they chose Norwich Airport because it was more convenient as they live in nearby Drayton.
She said: "The thing is, we are still going. We weren't sure if we would even be going."
Prospect claims members are being paid "significantly less" and are demanding a 10% pay rise in line with the UK market rate, along with improved maternity and paternity leave.
Holidaymakers have already faced disruption at the airport this month after it was closed to air traffic between 08:00 and 13:00 BST on Friday 21 August.
David Avery, national secretary at Prospect, said it was disappointing it had come to strike action.
He said: "We are sorry they are having to go elsewhere but we are trying to do this to get a sustainable future for air traffic at this airport."
Martin Giles/BBCPace said on Friday, out of 21 commercial flights, some had been cancelled and others had been re-routed to Stansted.
Thirty helicopter flights have also been grounded, however, the East Anglian Air Ambulance has been able to operate as normal.
He said 20 air traffic control staff had taken industrial action on the day.
Pace said: "We are happy to engage with them [Prospect] when they want to engage with us to get a resolution for this dispute, which is fair to the airport and our customers and the rest of the staff in the airport too."
He added "pretty much normal service" was expected after Friday.
'It's a holiday I desperately need'
Martin Giles/BBCClaire Minter who is undergoing cancer treatment, was hoping to get some rest before starting radiotherapy. However, the strike action has caused "extra hassle".
The 57-year-old said: "[It's] not the best start to a holiday and a holiday I desperately needed.
"I have no choice to change the date as once my radiotherapy starts I can't fly and I can't go into the sun."
Minter said she did not support strike action.
The trip away was booked last minute with Sarah Owen who said they live walking distance from the airport and only found out on social media that they would be going to Stansted.
'They deserve to be well-paid'
Martin Giles/BBCHowever, Angela Rowe who was travelling to Turkey, was already in holiday mode and was not going to let a change of airport ruin her trip.
She said: "I think air traffic control do a very important job and deserve to be well- paid and looked after.
"It doesn't happen that often."
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