The interdependent nature of business - OCRFinancial information

To operate effectively, all parts of a business must work together. Marketing, operations, finance and human resources areas must be aware of the decisions being made by each other and the impact that these decisions might have.

Part ofBusinessOperations, finance and influences on business

Financial information

Using financial Information to measure and understand business performance and decision making

The financial position of a business is crucial to all decisions that it makes. Using financial information, a business should be able to identify what options it can afford when making decisions. This financial data can be used to forecast how decisions might affect the business’ and assess any impact on future .

The financial information that can help to inform business decisions includes:

  • Costs and revenues - A business should be aware of what is happening to its and , and how well it is able to control them. This makes it easier to forecast what might happen in the future.
  • Gross and net profit - Identifying what is happening to costs and revenues enables a business to calculate how this might affect both and , using historical profit information.
  • Profit margins - can be calculated and compared either to the business’ previous figures or to competitors’ figures. They can help a business to understand what is causing any change in its profit levels.
  • Cash flow - Businesses need access to cash in order to survive. Accurately forecasting the cash flow in and out of a business is crucial when deciding what a business can and cannot afford to do.
  • Break-even - Knowing the point in the business’ output is important when making decisions about which products to make. It can help a business to avoid making unprofitable products.
  • Average rate of return - Whenever investment decisions are required, a business will want to compare the expected returns from the options available. Calculating the for each project enables a business to do this. This helps the business to identify the most options.

Understanding business performance

There are a number of ways to measure the performance of a business, including:

  • changes in costs
  • changes in

Most of the information required to analyse the performance of a business is contained within its . Particular care is required if this information is used to compare the performance of one business against another business. This is because different businesses might have different accounting periods, and they may also have different accounting . It is important that comparable data is used.

Even when analysing multiple sources of information from the same business, it is possible to interpret the performance of the business in different ways, depending on how the information is used.

Question

The bosses at a large supermarket chain are pleased with the performance of the business this year, pointing out that sales have increased by 20%. They claim that this is because of their decision to open ten new stores over the past year. Complete the table below and explain whether you think the bosses of this supermarket chain are right to be pleased with the performance of the business.

Information from a large supermarket chainLast yearThis year
Sales revenue£1,000,000£1,200,000
Gross profit£380,000£600,000
Net profit£150,000£150,000
Gross profit margin
Net profit margin
Information from a large supermarket chainSales revenue
Last year£1,000,000
This year£1,200,000
Information from a large supermarket chainGross profit
Last year£380,000
This year£600,000
Information from a large supermarket chainNet profit
Last year£150,000
This year£150,000
Information from a large supermarket chainGross profit margin
Last year
This year
Information from a large supermarket chainNet profit margin
Last year
This year

Making business decisions

Businesses make decisions using the information that they have available. It is important to ensure that any information used is:

  • accurate
  • sufficient
  • up to date

Accurate

Information used to make decisions needs to be accurate and complete. Inaccurate or incomplete information is likely to lead to incorrect business decisions being made. The consequences of this could be serious, potentially leading to a business failing.

Sufficient

One set of data, particularly financial data, can be meaningless unless put into context. This might mean comparing it with historical data or data from similar businesses. This is particularly true for seasonal and , such as ice cream, where comparing sales in the summer months against sales in the winter months would not give a realistic growth figure for the business.

Up to date

Information needs to be kept up to date to ensure that it remains relevant. It is not just the passing of time that makes information go out of date. Any significant changes in the market can make data less useful. For example, the emergence of a new competitor would make historical market share data less useful.

Other limitations

Even when the information used to make decisions is accurate, sufficient and up to date, the way that such information is used may have limitations. For example, the is often used to help a business make decisions by comparing the profitability of different investment options. However, this technique does not consider the effects of inflation on the value of cash. For example:

Project AProject B
Cost of project£10,000£10,000
Additional profit in year 1£8,000£4,000
Additional profit in year 2£4,000£8,000
Total additional profit£12,000£12,000
Cost of project
Project A£10,000
Project B£10,000
Additional profit in year 1
Project A£8,000
Project B£4,000
Additional profit in year 2
Project A£4,000
Project B£8,000
Total additional profit
Project A£12,000
Project B£12,000

The average rate of return for each option would be calculated as:

Project AProject B
Average annual profit = £12,000 ÷ 2 = £6,000£12,000 ÷ 2 = £6,000
Average rate of return = (£6,000 ÷ £10,000) × 100 = 60%(£6,000 ÷ £10,000) × 100 = 60%
Average annual profit =
Project A£12,000 ÷ 2 = £6,000
Project B£12,000 ÷ 2 = £6,000
Average rate of return =
Project A(£6,000 ÷ £10,000) × 100 = 60%
Project B(£6,000 ÷ £10,000) × 100 = 60%

In this example, the average rate of return is the same, so the technique shows no difference between these two investment projects. However, in project A, £8,000 additional profit is made in year 1 compared to £4,000 in project B. This is an important difference because of the effect of inflation. If inflation between year 1 and year 2 were 10%, then supplies that cost £8,000 in year 1 would cost 10% more in year 2. For example, in order to buy £8,000 worth of products in year 2, the business would need £8,800. As such, receiving larger amounts of returns sooner is better for a business, yet average rate of return does not take this into account.