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Users complain PlayStation Network isn't working properly

Playstation logoImage source, Reuters
  • Published

Thousands of users experienced problems accessing the PlayStation Network (PSN) on Friday 24 July.

Reports of problems emerged on the tracking website Downdetector in the early afternoon, with thousands reporting connectivity issues.

As the day went on, the PSN website was updated to warn users of ongoing issues.

It said users were likely to experience problems trying to sign in, manage their accounts, stream games and use the online store.

Was your console affected? Or were you able to game with no issues? Let us know in the comments.

error message on Sony PlayStation status site at 1730 on Friday 24 July with the words "All services are experiencing issues"Image source, SONY
Image caption,

This is what the Playstation service status website looked like at 1730 on Friday evening

Info on the network's service website said it was working to resolve issues "as soon as possible".

However it didn't say when when services may be up and running again, or suggest why the outage may have happened.

In February 2025 Sony's PlayStation Network (PSN) went down leaving thousands of people struggling to access their games.

On that occasion, the network was down for over 24 hours.

PlayStation later apologised for the disruption saying the network had "fully recovered".