Insurance

Available for over a year

Has your property or other belongings been damaged by some of the worst storms to batter parts of Britain over the last decade? If so, you may need help making an insurance claim. Or you may have other insurance issues you want tackled? You can ask the Money Box Live insurance experts for guidance. Call 03700 100 444 between 1pm and 3.30pm on Wednesday or email moneybox@bbc.co.uk. How soon should I contact my insurer if my property is damaged? Should I have emergency house repairs carried out myself before the full damage is assessed by my insurer? Will my home insurance policy cover the cost of alternative accommodation if I need to leave it while repairs are carried out? If trees in my garden or tiles from my roof have damaged a neighbour's house or car - who will pay out? If holiday plans have been disrupted with the cancellation of flights or ferries, will that be covered? Ruth Alexander will be joined by insurance experts. Mark Shepherd, policy advisor at the Association of British Insurers. Helen Parker, director of policy at Which? and Steve Foulsham, head of technical services, BIBA Call 03700 100 444 between 1pm and 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk now. Standard geographic charges apply. Calls from mobiles may be higher.