Chased for mystery transactions
Chased by PayPal for mystery transactions - one listener turns to us for help.
Ever spotted a payment on your account and thought, "I definitely didn’t buy that"? That's exactly what happened to listener Aidan. What followed was months of disputed payments, frustrating phone calls and fears he could be left on the hook for almost £1,700 through PayPal. He came to us for help, and we uncover what really happened.
A text offering a job might sound like good news when you're looking for work, but it could actually be the start of a scam. We investigate the fake recruitment messages flooding people's phones and hear what you can do to avoid being caught out.
With both the UK and Ireland urging households to think about emergency preparedness, we ask: if severe weather, a power cut or a water outage struck tomorrow, would you be ready? From emergency kits to knowing how to switch off utilities, we hear the practical steps that could make all the difference when the unexpected happens.
When listener Susan sent a parcel containing items of huge sentimental value to her daughter in England, she never expected to lose the tracking receipt. So what are your options when something important is in the post and the paperwork has disappeared?
And more people than ever are living alone, but are they making the most of it financially and practically? We speak to Frances McVeigh, author of Living Well Alone, about the smart ways to manage your home, money and wellbeing when it's just you. #BookWeekNI
If you have a consumer story, problem or experience you'd like to share, get in touch: cfb@bbc.co.uk
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Consumer Fight Back
The series that makes things better for consumers everywhere.

