The consumer stories everyone was talking about

Linzi Lima looks back at some of the programme’s biggest wins, standout results and the unforgettable listener stories from the past few months. Plus, Linzi and the team pull back the curtain on what goes on behind the scenes, revealing the work and challenges it takes to bring the programme to air each week.

And if you’ve got a story or an experience you’d like to share, you can get in touch - just email cfb@bbc.co.uk.