28/11/2020 GMT

The Pandemic is rewriting the rules of retail. The challenges and technological hurdles faced by brick-and-mortar stores have accelerated at warp speed in the wake of Covid-19 and the ensuing economic crisis. The big question for the industry - from the giant malls to small indie shops and the titans of e-commerce - will consumers stick to lockdown-habits and embrace online shopping? We speak to David Lloyd, Alibaba Group's General Manager for the UK, Netherlands and the Nordics and Steve Sadove, former chairman and CEO of US luxury store Saks and senior advisor at MasterCard. Plus, electric bikes and scooters promise to fuel the green transport revolution, so has the Pandemic put the brakes on this eco-friendly transport as more of us quit commuting and work from home? We hear from Wayne Ting, chief executive of San Francisco-based Lime, the world's biggest e-scooter company. He lays out his vision of how the impact of Covid, could propel a global shift to eco-friendly transport systems.