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<title>
Journalism Labs
 - 
Tristram Biggs
</title>
<link>https://nontonwae.pages.dev/blogs/journalismlabs/</link>
<description>This is Journalism Labs, a blog about BBC FM&amp;T Journalism Design and Development. This is where we&apos;ll be sharing our thoughts on new and better ideas for journalism on the web.</description>
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<item>
	<title>Revolving headlines on Digital Text</title>
	<description><![CDATA[<p>This week sees the launch of an important iteration to the BBC's Digital Text service on Freeview - revolving headlines at the top level.  We actually implemented the same update on the Sky platform back in March, but wanted to wait before telling everyone until we had launched it on Freeview - meaning more than 85% of Digital TV users in the UK benefit.</p>

<p><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="https://nontonwae.pages.dev/blogs/journalismlabs/2009/04/30/images/dtt_biz_600.jpg"><img alt="dtt_biz_600.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2009/04/30/images/dtt_biz_600-thumb-599x449.jpg" width="599" height="449" class="mt-image-center" style="text-align: center; display: block; margin: 0 auto 20px;" /></a></span></p>

<p>The project really marks another step in our march to <a href="http://www.digitaluk.co.uk/">Digital Switch Over</a> (DSO), the government-backed initiative to convert the UK to a digital only TV broadcast infrastructure.  DSO will mean the eventual demise of Ceefax for the whole country by 2012, and one of our long term projects is to manage the transition of millions of Ceefax users to the BBC's Digital Text service.</p>

<p>DSO has meant the introduction of some new content to the Red Button service, including <a href="https://nontonwae.pages.dev/blogs/pressred/2009/03/flightarrivalsandweather.shtml">Flight Arrivals</a>.  But it also means migrating some Ceefax functionality to Red Button too, in this case an element of dynamism into the top level that we felt was missing.</p>

<p>Now, on pressing red, a viewer watching any BBC channel can automatically see the latest News, Business, Sport and Entertainment headlines, as well as (where applicable) Weather warnings - without navigating to the individual indexes to find them.  Just as they've been able to do on Ceefax for years.  Sometimes moving into the future involves looking to the past. <br />
<small><br />
Tristram Biggs is Executive Product Manager for TV Platforms in FM&T Journalism.</small></p>]]></description>
         <dc:creator>Tristram Biggs 
Tristram Biggs
</dc:creator>
	<link>https://nontonwae.pages.dev/blogs/journalismlabs/2009/04/revolving_headlines_on_digital.html</link>
	<guid>https://nontonwae.pages.dev/blogs/journalismlabs/2009/04/revolving_headlines_on_digital.html</guid>
	<category></category>
	<pubDate>Thu, 30 Apr 2009 12:06:31 +0000</pubDate>
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<item>
	<title>Will viewers choose their own running order?</title>
	<description><![CDATA[<p class="MsoBodyText"><br /><span style="" lang="EN-US">

<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/tUsf6GSUQzM&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/tUsf6GSUQzM&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object>

</span></p><p class="MsoBodyText"><span style="" lang="EN-US">Historically
<a href="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/about_bbc_journalism_labs.html">FM&amp;T
Journalism</a> has focused primarily on&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="vz.g"></a><span lang="EN-US"><a href="http://news.bbc.co.uk/1/hi/technology/6611559.stm">web
development</a></span><span style="" lang="EN-US">.
&nbsp;The reasons for this are many and none of them are any of my business
but it is odd, because the first experiments that BBC News made with 'On
Demand' started in the early 1970s and they were on television sets. &nbsp;The
experiment still exists today and it is called Ceefax.<o:p></o:p></span></p>



<p class="MsoBodyText"><span style="" lang="EN-US">The
principle is relatively simple, take some text Journalists with access to
agency feeds and ask them to write short news stories. &nbsp;Then ask them to
keep them updated, all the time. &nbsp;And so On Demand Journalism was born -
no printing presses or Six O'Clock bulletin to meet, just up-to-date
information when the viewer wanted it. <o:p></o:p></span></p>



<p class="MsoBodyText"><span style="" lang="EN-US">Fast-forward
thirty five years and those principles remain, albeit in a&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="kq7."></a><span lang="EN-US"><a href="https://nontonwae.pages.dev/blogs/theeditors/2008/03/refreshing_changes.html">vastly
improved, richer environment</a></span><span style="" lang="EN-US">&nbsp;on the internet. &nbsp;Now it's the Journalists writing the BBC
News website that feed Ceefax and its digital progeny the&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="tp4c"></a><span lang="EN-US"><a href="https://nontonwae.pages.dev/digital/tv/tv_interactive.shtml">BBC Red Button
service</a></span><span style="" lang="EN-US">.
&nbsp;And as we know from audience research, it's the Ceefax and Red Button
services that are now seen as clunky and slow, particularly when compared to
their online competitors.<span style="">&nbsp; </span>So why do we
persist with&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="pkxq"></a><span lang="EN-US"><a href="https://nontonwae.pages.dev/blogs/bbcilabs/2008/11/selkirk_westlondon.html">switching
off analogue TV</a>?</span><span style="" lang="EN-US">
Well the Red Button service is actually far richer than Ceefax could ever hope
to be, but both services are at a disadvantage because of the underlying
technology shared by analogue and digital, whether it be terrestrial, satellite
or cable: Broadcast. <o:p></o:p></span></p>



<p class="MsoBodyText"><span style="" lang="EN-US">Television
has always been about communities, the sports audience in the pub</span><span class="MsoCommentReference"><span style="font-size: 8pt;" lang="EN-US"><a class="msocomanchor" id="_anchor_1" onmouseover="msoCommentShow('_anchor_1','_com_1')" onmouseout="msoCommentHide('_com_1')" href="#_msocom_1" language="JavaScript" name="_msoanchor_1"></a><span style=""></span></span></span><span style="" lang="EN-US">,&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="fo:."></a><span lang="EN-US"><a href="http://www.ultimatedallas.com/episodeguide/shot.htm">the
'watercooler moment'</a></span><span style="" lang="EN-US"> &nbsp;in the office or at school the next day, and now an increasing
community around the&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="xv191"></a><a href="https://nontonwae.pages.dev/blogs/technology/2008/05/tv_becomes_social_again.html"><span style=""><span lang="EN-US">iPlayer, DVRs, Twitter etc<span style=""></span>.</span></span></a><!--[if !supportNestedAnchors]--><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="xv19"></a><!--[endif]--><span style=""><span style="color: black;" lang="EN-US">&nbsp;&nbsp;</span></span><span class="MsoCommentReference"><span style="font-size: 8pt;" lang="EN-US"><!--[if !supportAnnotations]--><a class="msocomanchor" id="_anchor_2" onmouseover="msoCommentShow('_anchor_2','_com_2')" onmouseout="msoCommentHide('_com_2')" href="#_msocom_2" language="JavaScript" name="_msoanchor_2"></a><span style=""></span></span></span><span style="color: black;" lang="EN-US">But if you free the device from the one-to-many
model used for it's first 70 years the communities can be reached from within
the TV itself, and the possibilities for programming are immense.</span><span style="" lang="EN-US"> <o:p></o:p></span></p>



<p class="MsoBodyText"><span style="" lang="EN-US">This
is our motivation for exploring partnerships with companies involved with IPTV,
and why we co-developed a prototype-application with Microsoft that was&nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="mo9w"></a><span lang="EN-US"><a href="http://informitv.com/articles/2008/09/16/microsoftandemuse/">on show at
IBC</a></span><span style="" lang="EN-US">
&nbsp;earlier this year. &nbsp;</span><a href="https://nontonwae.pages.dev/blogs/mt-static/html/editor-content.html?cs=utf-8" name="i1tp"></a><span lang="EN-US"><a href="http://www.microsoftmediaroom.com/">Microsoft Mediaroom</a></span><span style="" lang="EN-US"> &nbsp;is set-top box software
that (among other things) allows IP based assets to be overlaid on top of a
broadcast signal on a TV set. &nbsp; <o:p></o:p></span></p>



<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">Immediately this allowed us to replicate a
number of things we offer on the web, on a home TV set. &nbsp; A quick list
would include: <o:p></o:p></span></p>

<ul><li><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">  </span></span></span><!--[endif]--><span style="" lang="EN-US">On demand video content</span><span style="" lang="EN-US"></span></li><li><span style="" lang="EN-US">Live video content (unlimited
by bandwidth constraints we could offer one of as many streams as was
navigationally prudent)</span></li><li><span style="" lang="EN-US"></span><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"></span></span></span><!--[endif]--><span style="" lang="EN-US">On demand text and data content</span></li></ul>



<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="ondemand.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/22/iptv/ondemand.jpg" class="mt-image-none" style="" height="196" width="349" /></span>

<br /><ul><li><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">&nbsp;</span></span></span><span style="" lang="EN-US">Feeds of user generated content</span></li></ul>

 <span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="feedsofuser.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/22/iptv/feedsofuser.jpg" class="mt-image-none" style="" height="198" width="351" /></span><br />



<p class="MsoBodyText" style="margin: 0cm 0cm 14.15pt 35.35pt; text-indent: -14.15pt;"><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"></span></span></span><br /><span style="" lang="EN-US"></span></p><ul><li><span style="" lang="EN-US">Simple personalisation (local News, Sport and Weather based on
postcode) <o:p></o:p></span></li></ul>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">Features that would be useful to
Journalism were included, regardless of whether we have the back-end systems to
support them at the moment: <br /></span></p><ul><li><span style="" lang="EN-US">Simple linking from one video
asset to another ("You've watched this - and <i style="">this </i>is related/background/might make you laugh")</span><br /></li></ul><br /><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="simplelinking.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/22/iptv/simplelinking.jpg" class="mt-image-none" style="" height="201" width="354" /></span>



<ul><li><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"></span></span></span><span style="" lang="EN-US">Deeper linking from one part of
one video asset to another asset ("If you need a bit of help getting your
head around watching this, then watch <i style="">this
first</i>&nbsp;and then come back here")</span></li></ul><br /><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="deeperlinking.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/22/iptv/deeperlinking.jpg" class="mt-image-none" style="" height="199" width="354" /></span><p class="MsoBodyText" style="margin-left: 35.35pt; text-indent: -14.15pt;">

</p><ul><li><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"></span></span></span><span style="" lang="EN-US">Send (a link to) the video to a friend's mobile or TV <o:p></o:p></span></li></ul>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">Features not included (yet) <o:p></o:p></span></p>

<ul><li><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">  </span></span></span><!--[endif]--><span style="" lang="EN-US">Social networking ("Enjoyed
Question Time this week? &nbsp;Link to it on Facebook straight from your TV.")<br /> </span></li></ul>

<ul><li><!--[if !supportLists]--><span style="font-size: 9pt; font-family: Symbol;" lang="EN-US"><span style=""></span></span><span style="" lang="EN-US">Alerts ("Your friend Jenny says - Stop watching Eastenders, look at
this giant squid they've caught in <st1:place w:st="on"><st1:country-region w:st="on">Australia</st1:country-region>"</st1:place>) <o:p></o:p></span></li></ul>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">The demo continues to be shown by
Microsoft at trade shows worldwide, as an advertisement for the flexibility of
their platform, and I continue to show it off within the BBC as a device to get
people talking about what IPTV can offer Journalism in the future.<o:p></o:p></span></p>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">What's been most exciting about the project
has been seeing how Journalists react when they understand how they could allow
their viewers to lead their own way through a story.<span style="">&nbsp; </span><o:p></o:p></span></p>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">The traditional News package about Karen
Matthews (for instance) tells the story from the Journalist's point of
view.<span style="">&nbsp; </span>There are different treatments of
this depending on whether you are watching The One, Newsround, Newsnight, ITN
or Sky News.<span style="">&nbsp; </span></span></p><p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">Or, you can split some of
the different sections out in a linear way, on a website, like we did recently.</span></p><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><img alt="karen.jpg" src="https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/22/iptv/karen.jpg" class="mt-image-none" style="" height="380" width="318" /></span>

<p class="MsoBodyText" style="margin-left: 35.35pt; text-indent: -14.15pt;">

</p><p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">But if you allow the user to navigate the
story themselves, from within the video, you allow them to create new versions
of the story, all built from the same constituent elements and equally valid,
but different in terms of tone or emphasis.<o:p></o:p></span></p>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">This comes down to the difference between
On Demand media on the web and on TV, we're really in the dark here at the
moment, as TV Platforms have some way to go to catch up with the web in terms
of complexity of content offering and of audience behavior.<span style="">&nbsp; </span>My hunch is that the two are very different,
and <i style="">eventually</i> the preferred methods
that the audience uses for "telling themselves the story" will be quite
divergent.<o:p></o:p></span></p>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">Initial user testing on the model has been
positive.<span style="">&nbsp; </span>Not surprising, and we get
this from all interactive TV research, is the tension between the linear TV
programme the viewer was watching to start with and the interactive area they
enter.<span style="">&nbsp; </span>If this transition is too jarring
then people feel like their 'focus' is being changed for them and they reject
that.<span style="">&nbsp; </span><o:p></o:p></span></p>

<p class="MsoBodyText" style="margin-bottom: 14.15pt;"><span style="" lang="EN-US">The TV is a device that people have a
peculiar relationship with, they are normally in complete control of its
functionality, but they can quickly become mesmerized under its spell.<span style="">&nbsp; </span>We upset this relationship at our peril.</span><br /></p><p class="MsoBodyText" style="margin-bottom: 14.15pt;"><br /></p><p class="MsoBodyText" style="margin-bottom: 14.15pt;"><i>Tristram Biggs is Executive Product Manager for TV Platforms at BBC Future Media &amp; Technology (Journalism)</i><br /></p><p class="MsoBodyText" style="margin-bottom: 14.15pt;"><br /></p>]]></description>
         <dc:creator>Tristram Biggs 
Tristram Biggs
</dc:creator>
	<link>https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/journalism_and_iptv.html</link>
	<guid>https://nontonwae.pages.dev/blogs/journalismlabs/2008/12/journalism_and_iptv.html</guid>
	<category></category>
	<pubDate>Mon, 22 Dec 2008 11:25:38 +0000</pubDate>
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